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Patients and support people of Inspire Health requesting group services have the right to Informed Consent; that is, your full and active participation in decisions which affect you and your freedom of choice based on the information shared.
Your InspireHealth clinician respects your right to ongoing informed consent at the outset of the group. You have the right to withdraw consent at any time.
Confidentiality is an essential part of the InspireHealth healing environment; your privacy is important to us. Your healthcare information belongs to you and is held in confidence by InspireHealth except in the case of the following circumstances:
1. If the information is required by law to be disclosed (e.g., child or vulnerable person in need of protection, court order, subpoenaed).
2. If staff believe there may be a significant risk of harm to you or others.
3. When informed and voluntary consent is provided by you to release information.
Group Confidentiality and Telemedicine
The InspireHealth counsellor assures that they are connecting from a secure and private setting to hold the groups. Confidentiality for groups may be limited on the end of the group participants.
To ensure confidentiality of the group, we ask all participants to connect from a secure and confidential space where conversation cannot be overheard by others.
However, the counsellor cannot assure the environment of the other group participants and therefore it is each participant’s responsibility to assure they are in a private and secure setting for their group experience.
InspireHealth can therefore not take responsibility for the confidentiality being upheld by other group participants. We use ZOOM for all online group programming, which is both PIPEDA and PHIPA compliant.